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Ellen Mackenzie

“I have a great appreciation and passion for client care . This, along with the company’s professional reputation, is one of the prime influencing factors for me in joining Bay Audio.”


ELLEN MACKENZIE, AUDIOLOGIST
BRISBANE, AUSTRALIA


BAY AUDIO – OUR PEOPLE

INTRODUCING ELLEN MACKENZIE

I am married to Donny Mackenzie, a commercial leasing agent, and together we are currently building our dream home in Clayfield. In my spare time I enjoy getting out and about, socializing with friends and family, dinner parties and keeping fit training with a personal trainer or playing tennis.

What do you do at Bay Audio?

I have been part of the Bay Audio Australia team since June 2008 and am based at the Newmarket clinic in Brisbane, Queensland.

The youngest of five children and raised in a medical family, I have a great appreciation and passion for client care. This, along with the company’s professional reputation, is one of the prime influencing factors for me in joining Bay Audio.

My career in audiology is complemented by a foundation degree in speech pathology, which gives me a particularly solid theoretical basis in this area of healthcare specialisation. I achieved the highest grade point average for my class in the Master of Audiology studies at the University of Queensland, and have previous professional experience at one of Brisbane’s most respected private audiology practices.

In my role at Bay Audio, I provide audiological services for a range of needs from hearing tests and recommendation of hearing aids and listening devices, to advising on hearing protection and swimming plugs. I also provide education to local doctors and I am involved in the general running of the Newmarket clinic.

What do you love most about your job?

I love meeting new people and helping them with their hearing and communication difficulties.

Across the board, hearing aids are becoming like real estate – people are too busy pushing the sales agenda rather than catering for the patient’s needs. At Bay, our patients’ needs come first.